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Privacy Policy

Effective Date: 9-14-2025

At Crafted Love Studios, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect the personal information you provide to us when booking our wedding videography services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you book our services through our booking portal or form on HoneyBook, we may collect the following personal information:

  • Name (Bride, Groom, or other primary contacts)

  • Contact details (Email, phone number, address)

  • Payment information (Credit card details or other payment methods)

  • Event details (Date, location, special requests, and any other event-related information)

We do not collect any sensitive personal information (e.g., health information or social security numbers).

2. How We Collect Your Information

We collect your personal information through our booking portal, which is hosted on HoneyBook. When you fill out our booking form or contact us via email or phone, we gather the details needed to process your booking and provide you with the videography services you request.

3. How We Use Your Information

The personal information you provide is used solely for the following purposes:

  • To communicate with you about your wedding videography services.

  • To process payments and manage your booking.

  • To provide you with high-quality services tailored to your event.

We do not use your personal information for any purposes other than those listed above.

4. Sharing of Information

We do not share your personal information with third parties. Your data is kept private and used exclusively for fulfilling your booking and providing the videography services you’ve requested.

5. Data Retention

We retain your personal information indefinitely within our HoneyBook system for the purpose of managing your booking, tracking payments, and maintaining business records. You can request the removal of your data at any time, as described in the "Client Rights" section below.

6. Client Rights

You have the right to access, update, or delete your personal information at any time. If you would like to request the removal of your data from our records, please contact us via email at hello@craftedlovestudios.com. We will make every effort to respond to your request in a timely manner.

7. Data Security

Your personal information is protected through HoneyBook's secure booking portal. We rely on the platform's encryption and security measures to safeguard your data. While no method of data transmission is 100% secure, we take all reasonable steps to ensure that your information is protected from unauthorized access or disclosure.

8. Cookies and Tracking

We do not use cookies or other tracking technologies on our website. Our only method of collecting personal information is through the HoneyBook booking portal or direct communication via email.

9. Location of Services

Crafted Love Studios is based in Texas, USA. By using our services, you consent to the processing of your personal information in accordance with this privacy policy, which is governed by the laws of the state of Texas.

10. Policy Updates

We may update this privacy policy from time to time. If any changes are made, they will be posted on this page. Since we do not plan to notify clients individually about these changes, we recommend that you review this policy periodically to stay informed about how we are protecting your information.

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